Privacy Policy for Mitchell Marketing Solutions
Last Updated: October 23, 2023
Mitchell Marketing Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information in connection with our marketing services and website, mitchellmarketingsolutions.com.
### 1. Information We Collect
We may collect the following types of information:
- **Personal Information:** Includes your name, email address, phone number, or other contact details when you provide them to us directly, such as through our contact forms or newsletter sign-up.
- **Usage Data:** Information about your interaction with our website, such as IP address, browser type, device type, pages visited, and time spent on the site.
- **Client Data:** Data collected on behalf of our clients through marketing campaigns or digital services we manage. This may include customer names, contact details, purchase history, or other information provided in connection with specific marketing activities.
### 2. How We Use Your Information
The information we collect is used to:
- Provide and improve our marketing services.
- Respond to inquiries and communicate with you.
- Customize content based on your preferences.
- Analyze website usage for performance improvements.
- Comply with legal obligations and resolve disputes.
For client data, we act as a "data processor" and process such data under the direction and consent of our clients. The clients are considered the "data controllers" responsible for establishing lawful collection and use of the data.
### 3. Sharing Your Information
We do not sell your personal information. We may share your information:
- **With Clients:** When acting as a service provider, we may share data collected on behalf of our clients with them, following the terms agreed upon in the respective contracts.
- **Service Providers:** We may engage third-party companies to perform services on our behalf, such as data hosting or marketing support. These companies are obligated to use your information solely for the services we request.
- **Legal Obligations:** We may disclose information if required to comply with laws, regulations, legal processes, or enforceable governmental requests.
### 4. Data Retention
We retain personal data only as long as needed for the purposes specified in this policy or as required by law. For client data, retention periods are determined by our clients' policies.
### 5. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict the processing of your data.
- Withdraw consent for data processing, where applicable.
- Lodge a complaint with a data protection authority.
To exercise your rights, contact us at [contact email].
### 6. Security Measures
We implement reasonable security measures to protect your information. However, no online data transmission or storage is completely secure, and we cannot guarantee absolute data security.
### 7. International Data Transfers
If you access our website or services from outside the United States, be aware that your data may be transferred to and processed in the United States or other countries where our servers are located.
### 8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
### 9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Mitchell Marketing Solutions
1121 Edenton St Suite 1121-A, Birmingham, AL 35242
This privacy policy complies with applicable privacy laws, including the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents, where applicable.
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